Designed for clients that do not have an in-house IT support team LightPath IT act as your 1st line end user support
With Total IT Management we take responsibility for your IT requirements, managing your day-to-day needs and providing advice regarding your IT business issues. We help you to focus your time managing your business, safe in the knowledge that your systems will not let you down.

How to estimate your costs
We find that for most clients an average of 25mins per user per month is a good estimate of time required for our services. We would also suggest an additional 2 hours for your first server and an hour for each additional server or hosted service.

Examples

  • Start Up Business (5 users)

    Start Up Business
    Typically a start up business involves up to 5 people who all have their own laptops and mobile devices and there is no server or domain

    To manage your IT efficiently we would expect to

    • Help run your hosted email system
    • Maintain your laptops and mobile devices
    • Help you work towards a single security environment

    Estimated cost for 5 users: £255 pcm click here for support plans

  • Small Business (10 users)

    Small Business
    Typically a small business with 10 people will have at least one server running a domain for shared security and an email system (either intenally or as a hosted service). Your staff will each have a computer and some will have mobile devices

    To manage your IT efficiently we would expect to

    • Help run your email system
    • Maintain your computers and mobile devices
    • Manage your network
    • Provide an SLA

    Estimated cost for 10 users: £525 pcm click here for support plans

  • Small/Medium Business (20 users)

    Small/Medium Business
    Typically a small or medium business with 20 people will have 3 servers including a domain for shared security, an email system (either internally or as a hosted service) and other bespoke services. Your staff will each have at least one computer and a mobile device

    To manage your IT efficiently we would expect to

    • Help run your email system
    • Maintain your computers and mobile devices
    • Manage your network and all additional services
    • Liase with 3rd party providers of bespoke systems
    • Provide an SLA

    Estimated cost for 20 users: £900 pcm click here for support plans

  • Medium/Large Business (50+ users)

    Medium/Large Business
    Typically a Medium or Large business with 50+ people will need a more customised service plan, but the figures above will give you a good guide as to the time required.

    For a 50 user organisation with a main server, 3 additional servers and 2 hosted systems we would estimate the cost at £2,100 pcm click here for support plans

Contact us now to see how LightPath IT can help your business.