Designed for customers who only require us for specific services, or use us as an additional flexible resource

With our Complimentary IT Management, LightPath IT work alongside your existing IT department. This may be for single server installation or for cover when an employee is absent due to vacation or sickness.

The key point about our Complimentary IT Management is that you choose the services you need, when you need them.

Examples

  • Ad-hoc Solutions

    Ad-hoc Solutions
    A common scenario for our complementary IT management is for companies, with or without an experience IT technician, who wish to manage their own day to day IT systems. On occasion, when problems occur that they are unable to resolve, they contact LightPath IT.

    Typical first server installation labour costs:

    • Microsoft Office problems
    • Spyware/Malware infections
    • Printer troubleshooting
    • Email configuration for Outlook/Mobile devices
    • Server Backups

     

  • First Server Installation

    First Server Installation
    Whether you want us to manage the system afterwards or just need an initial server environment configured that you would like to manage in house, we are able to source the hardware and software you require and install your initial environment, including all CAT 5e/6 cabling if required

    Typical first server installation labour costs:

    • Installation and configuration of Windows Small Business Server 2011
    • Network patching and wireless configuration
    • Client computer configuration
    • Configure basic shared folders and user folders on the server

     

  • Email Migration

    Email Migration
    Cloud services are fast becoming the standard for small business communications and productivity, but the prospect of migrating your current systems can seem quite daunting if you have never done this before.

    Tasks we can undertake for your migration:

    • Migration of the email service to a new provider or new server
    • Reconfiguration of all user computers and mobile devices
    • Redirection of email delivery to the new system
    • Guarantee of no email loss and 100% up-time
  • Regional Office Support

    Regional Office Support
    Organisations with multiple offices around the country and even around the world use LightPath IT’s services to provide support to locations too remote from their head office, or in a time zone that their IT department cannot support.

    Typical usage scenarios include:

    • Installation and initial setup of desktops/laptops
    • Hardware repairs
    • Support during specific work hours
    • Office moves
    • Total IT Management of regional office

     

Contact us now to see how LightPath IT can help your business.